Frequently asked questions
Booking, pricing, insurance and how we work — answered.
What payment methods do you accept?
We accept direct bank transfer (EFT), credit and debit card payments, or cash. For commercial clients, we offer invoice billing with flexible terms for ongoing or large-scale services.
Are your employees insured and qualified?
Yes. All employees are thoroughly vetted with valid National Police Checks and Working with Vulnerable People registration, and hold First Aid and Fire Safety training. We are fully insured, including Public Liability and Workers Compensation.
How do I request a quote?
Send us an enquiry through the form on this website, email us, or call us directly on 0452 625 156. Tell us what services you need and we will promptly send you a quote tailored to your needs.
Do you provide cleaning products, supplies and equipment?
Yes, we bring our own high-quality cleaning products, supplies and equipment. If you have specific preferences, let us know in advance.
Do you use eco-friendly products?
We use eco-friendly cleaning products where possible and strive to minimise waste and environmental impact in our operations.
Do you offer an after-hours cleaning service?
Absolutely. We offer after-hours cleaning for commercial, medical and office environments, with schedules tailored to minimise disruption to your operations.
Do you guarantee your services?
We strive for 100% customer satisfaction. If you're not completely happy with the result, we'll return at no additional cost to make it right.
Can you accommodate special requests or last-minute bookings?
We'll do our best to meet special requests or accommodate last-minute bookings, subject to availability.
How do I book your services?
Submit an enquiry form, email us, or call us directly. We'll help you choose the right service, provide a detailed quote, and arrange a suitable time for your clean.
Still not sure? Get in touch or call 0452 625 156.